Please read these Terms and Conditions (“Terms”) carefully before using the website and services provided by Master Plumber Services. By accessing or using our site and booking services, you agree to be bound by these Terms.

1. Services Provided

Master Plumber Services offers residential and commercial plumbing services, including but not limited to plumbing repairs, leak detection, drain cleaning, emergency services, under slab repairs, gas line repairs, and water heater installations. Services are provided by licensed professionals in compliance with local and state plumbing codes.

2. Service Appointments

Appointments can be scheduled by phone, email, or through our website. We strive to honor scheduled appointments, but unforeseen circumstances (e.g., traffic, emergencies) may result in delays. If we are delayed, we will notify you as soon as possible and reschedule if needed.

3. Estimates and Pricing

All estimates provided are based on initial evaluations and may be subject to change upon further inspection. Pricing is provided upfront whenever possible. Additional costs may apply if the scope of work changes or if further issues are discovered during the service. All charges will be discussed with you before work proceeds.

4. Payment Terms

Payment is due upon completion of service unless otherwise agreed in writing. We accept major credit cards, debit cards, checks, and cash. A service fee may apply for returned checks. Failure to pay on time may result in service delays or collection action.

5. Cancellations and Rescheduling

We understand that schedules can change. Please provide at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee. Repeated cancellations may affect your ability to book future services.

6. Warranty and Liability

We stand behind our work and offer warranties on parts and labor where applicable. Warranty coverage details will be provided with your invoice. We are not liable for:

• Pre-existing plumbing conditions
• Damages caused by customer negligence or misuse
• Delays or failures due to circumstances beyond our control (e.g., weather, third-party vendors)

7. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not use the site to:

• Upload harmful software
• Attempt to gain unauthorized access to the site
• Use our content without permission

Content on the website is the intellectual property of Master Plumber Services and may not be copied or redistributed without written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Master Plumber Services is not liable for indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability is limited to the amount paid for the specific service.

9. Modifications

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a new effective date. Your continued use of the website or our services after changes constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Harris County, Texas.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Master Plumber Services
2000 Crawford St, Suite 865
Houston, TX 77002
Phone: 346-768-3336
Email: info@masterplumberservice.com
Website: www.masterplumberservice.com